Summer Slowdown? Seven Tips to Increase Retention and Sell New Gym Memberships in the Summer
Summer can be an unpredictable time for those of us in the gym and fitness studio owners. Fitness-related memberships in July are at their lowest industry average, but it can feel like a complete gym summer slowdown that drags on if you’re not prepared. The key is a dual focus on both retention and new sales – boost gym membership sales while also keeping member retention high.
Step-by-step to win back lost clients (with examples!)
You have the idea, now here is the step-by-step outline to get your clients back in the door.
5 Steps and Scripts to Win Gym Clients Back With a You Miss Us Campaign
My favorite come-back sale is a buy two classes, get one free. I only like to use free as an active strategy, which should include a purchase component (i.e., buy X and get Y Free). Keep the offer short and finite. A client who has been inactive for months will not sign up for a six-month membership, even if you discount it deeply. Create a low-stakes, low-cost offer to help them fall in love with your gym again.
3 Ways to Survey Your Gym Members to Increase Retention
The quarterly survey is my favorite tool to combat membership churn in the wellness industry. Free tools such as Survey Monkey enable you to build templates to easily survey your clients. By asking key questions and analyzing the data, you can then strategically improve your business each quarter
Start Thriving: How to Plan an Owner Retreat to Strategically Grow Your Fitness Business
Your gym’s trajectory can drastically and quickly improve by setting aside CEO time each year, quarter, and month to check in, identify roadblocks and needle movers, and set actionable, achievable goals. I call this an “owner retreat” and its similar to what I did as a studio owner, and what I do now with my clients and my own business.
7 Steps to Increase Your Gym’s Google Reviews and Improve Your Ranking
As a boutique fitness studio owner, you likely want to boost your Google search results in order to rank higher. In a perfect world, instead of spending thousands on Facebook ads, your gym members would attend a fitness class at your studio, love their experience, and immediately post a glowing review on Google. Potential customers would then discover your fitness studio from your five-star Google reviews, and the cycle would repeat itself.
The Seven Most Important KPIS for a Profitable Boutique Fitness Studio
Here are the KPI's every boutique fitness studio owner needs to know and use to build a profitable business
Profits First: How to increase your bottom line by spending less
Parkinson's Law is one of the best-known rules of wealth accumulation. It explains that, no matter how much money a person earns, they tend to spend the entire amount plus a little more. In other words, if your expenses rise in lockstep with your earnings, you've found yourself living Parkinson's Law.
Set Motivating Goals in 6 Easy Steps
Research shows that only 8 percent of people actually achieve the goals they set. So, the question is, how do you become one of the eight percent who are seeing their dreams come to fruition? Let's break it down.